Security Operations

With Premier Security on your side, you are much more than just a client – you’re a partner. Premier Security management and employees are committed to working with you as part of the team. Together, we build a win-win relationship that translates into excellent service, mutual profit and real value. We strive to remain responsive to an ever-changing environment, adopt new technologies and best practices to continually enhance our services and capabilities, and above all, provide the right services and products to meet your individual needs.

The success of our security operations depends on a number of elements working together smoothly and correctly. Following are a few of the primary components.

Risk Assessment

Depending upon how complex your program or facility is, we have the ability to use a PC-based security software application and conduct a comprehensive risk assessment to determine the best way to address your security needs. Our unique process, often performed by qualified CPP's (Certified Protection Professionals), assesses the individual components of your security program, as well as the overall effectiveness of its purpose.

Supervision

Supervision is an integral part of any successful security program. At Premier, we believe that good supervision should combine the elements of support, guidance and development. Supervision must be given the education and training to assess and understand each situation, the authority to make the appropriate decision, and the support to enforce the decision with the client and the corporate office.

Support Network

By having an infrastructure of support managers (Recruiter, Trainer, Administrator, HR, Financial) whose efforts are dedicated to their respective disciplines, Premier Security is able to provide our Directors of Security the resources that allow them to focus all their energy on their core competencies – client service, management and officer development.

Operating Procedure Manual

At Premier Security, a customized operating procedure manual is created to be a tangible tool. We believe it to be the cornerstone of our services. Your manual will thoroughly define all expectations and duties of security officers.

Incident Reporting

Premier Security offers a leading-edge software package for incident reporting at all client sites. By utilizing this technology, incident reporting is more accurate and more efficient. Files are maintained on-site, and a monthly report is provided to you every month.

Automated Invoices and Scheduling

Premier Security’s automated scheduling system is reliable, accurate and efficient. Account Management can access the secure online system from varied locations and make changes per a client’s request or officer’s special need at any time. Revisions are made in real time and are automatically transferred to the payroll and billing systems. This means you can count on accurate scheduling and correct invoicing time after time.

Union Affiliation

Premier Security has an existing contract with SEIU Union Local 1.

Transition Plan

Premier Security understands the value of a fully documented Transition Plan, to include its thoughtful preparation and development, its completeness in articulation and documentation, and its successful executed delivery.

Technology and Business Continuity

Premier Security continually enhances business processes utilizing technology. From scheduling, payroll and invoicing processes to means of communication and documentation, Premier is serious about using technology to gain efficiencies, ensure accuracy and enhance turnaround to you wherever possible.

Uniforms

Premier Security places great emphasis on professional appearance. We pride ourselves in the "Premier Look" represented by our officers. The pride extends beyond the type of uniform they wear – regardless of whether they are in Police Style, Concierge, or even an often requested more casual "polo shirt and khaki pants." The Premier Look is represented by the high quality material of the uniform itself, the tailored fit on each officer, and the overall professional grooming each officer is required to maintain -- to include hair, jewelry and cleanliness.

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